: Historical sandbox reports for the ZenMate Chrome extension noted "suspicious" behavior, including modifying files in the Chrome extension folder and reading system certificate settings.

As of , ZenMate VPN apps are no longer supported, as the service has officially partnered with CyberGhost . Existing ZenMate users are now required to use their original credentials to log into CyberGhost to continue their service.

: The company traditionally claimed a "no-logs" policy, stating they did not store IP addresses or personal browsing data. However, some technical community members previously raised concerns about potential proxy-server-powered errors suggesting some level of traffic handling.