If you have the file but cannot open it, or need to find where it is stored:
Since the filename contains a date, you can narrow down what it might be by checking your digital history from : VID-20190924-WA0030mp4
: If the file size is 0 KB or very small, the download likely failed or the file was deleted from your storage. 4. Recovery Options If you are looking for this video because it was deleted: If you have the file but cannot open
: Use the VLC Media Player , which can play almost any .mp4 file even if it's slightly damaged. : If you use WhatsApp Web or the
: If you use WhatsApp Web or the Desktop app, check your browser's "Downloads" folder. 3. Fixing Playback Issues
: If you have chat backups enabled, you can restore your WhatsApp data to a date when the video was still present. Check your settings under Chats > Chat Backup .