The narrative begins four days before Christmas when (played by Holland Roden) receives a mysterious, misdirected voicemail. The caller, a man whose identity is unknown to her, makes a final, heartfelt plea to a woman named Madelyn , asking her to meet him on Christmas Eve at "their spot" to give their love a second chance.
The film features a cast that brings depth to its themes of grief and reconciliation:
A character who also performs music within the film.
Lizzie’s estranged best friend who returns home for the first time in years.