Empower frontline employees to make real-time decisions when things change.
Leaders rarely have perfect information when making a plan. 2. The Alignment Gap The art of action: how leaders close the gaps b...
Instead of creating massive, overly detailed plans that try to predict the future, leaders should focus on defining the . Keep plans fresh and adaptable. State the "what" and the "why" clearly. Leave the "how" to the people executing the plan. 🤝 Closing the Alignment Gap with "Directed Opportunism" Empower frontline employees to make real-time decisions when
To ensure everyone is moving in the same direction, leaders must foster alignment through back-briefing. Have teams repeat back their understanding of the intent. The Alignment Gap Instead of creating massive, overly
Bungay posits that execution gaps are not caused by employee disobedience or a lack of effort. Instead, they are the natural result of operating in a complex, unpredictable world. 1. The Knowledge Gap
The Art of Action: How Leaders Close the Gaps Between Strategy and Execution 💡