: Standard returns are allowed within 15 days . This window may be extended to 60 days for Best Buy Total members.

Best Buy categorizes its refurbished Surface inventory primarily through its internal certification process:

Understanding the protection plan is critical when buying refurbished hardware:

: Geek Squad warrants refurbished products to be free of defects for 90 days from the date of purchase.

: Items in this tier are verified to look and function like new, though they may arrive in generic packaging. Current Refurbished Surface Deals

: Items must be returned in "like-new" condition with all original contents to avoid denial of the return. Buyer Feedback Refurbished Microsoft Surface Laptops - Best Buy

Refurbished Microsoft Surface Laptops (38) Microsoft - GS Cert Refurb Surface Laptop Studio – 14.4” Touch Screen – Intel Core i5 - Best Buy Return & Exchange Policy