Based on a study of 43 high-performing American companies, the authors identified eight consistent themes: Go to product viewer dialog for this item.
The authors argue that organizational success is not a product of complex mathematical models or algorithms, but rather a "cultural DNA" of eight fundamental management principles. This work was radical for its time because it shifted focus from cold, rational numbers to the "soft" elements of business: people, customers, and shared values. In Search of Excellence: Lessons from America's...
In Search of Excellence: Lessons from America's Best-run Companies Based on a study of 43 high-performing American