Best Buy Mobile - Return Policy

Most smartphones and cellular tablets have a 14-day return period .

Best Buy ’s return policy for mobile devices is strict compared to its general return policy, focusing on a short return window and specific restocking fees for "activatable" devices (cell phones, cellular tablets, wearables, and hotspots). best buy mobile return policy

The restocking fee is waived if the device is returned unopened, or in states where prohibited by law (e.g., AL, CO, HI, IA, MS, OH, OK, SC). 3. Holiday Extended Return Policy (2025-2026) Most smartphones and cellular tablets have a 14-day

You can return in-store or by mail. In-store returns are recommended for faster processing. 5. Pre-Owned & Refurbished Phones and cellular wearables.

Best Buy charges a $45 restocking fee for the return of opened cell phones, cellular tablets, and cellular wearables.