Best Buy Customer Service Hours May 2026

Generally follows standard store hours, which vary by location. It's always best to check the Best Buy Store Locator before heading in for a return or exchange.

If you are a member, you have a major advantage. Members get 24/7/365 Geek Squad® tech support for any device, regardless of where or when it was purchased. This covers remote troubleshooting for software, OS installs, and device setups. Store Support vs. Remote Support best buy customer service hours

Best Buy offers different levels of support depending on how you choose to connect. While the website is always "open," live human help has specific windows. Generally follows standard store hours, which vary by