: When delivering difficult news, it is often more effective to ask questions (e.g., "Could you explain what happened?") rather than making direct accusatory statements.
: Being frank is especially useful at the end of discovery sessions or when a "referee" is needed for tough business decisions.
: The book Being Frank by Donna W. Earnhardt tells the story of a boy named Frank who is too honest. His grandfather eventually teaches him that while honesty is important, finding the "good" in everything helps prevent truth from becoming rudeness.
The subject "Being Frank" appears frequently across various media, often exploring the consequences of blunt honesty: